What is Pixel Plow?
How it works
Pricing
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Getting Started
Terms of Service
Support Portal
Contact
Partners
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Support Portal
37 Articles
Before you sign up
When may I download my rendered results?
Account Signup
I don’t like billing surprises, how can you help me?
What is your refund policy?
What forms of payment do you accept?
39 Articles
Job submission and management
Windows Agent Installation
When I try to submit a job, I get an error message saying my account is suspended?
Mac Agent Installation
I want multiple jobs to render at the same time. How do I do that?
Submitting Jobs
33 Articles
Pixel Plow Agent Software
Submitting Jobs
How do I uninstall the agent?
Managing Render Jobs
What happened to the buttons in the Job Status tab?
Multi-computer Agent Installations
31 Articles
Troubleshooting
Still Image Renders, a.k.a. Tile Render Jobs
How can you support custom fonts?
General scene file preparation
My job has been sitting in an Uploaded or Analysis state at 100% for a while. Why?
Common Error Messages and Fixes
13 Articles
Billing and Invoicing
Why did my credit card payment fail?
Why do you charge a card validation fee?
How do you compute invoice charges?
What is an Octanebench point per hour?
Where do I go to find past invoices on my account?
3 Articles
Arnold Standalone
Arnold Standalone deployed versions and plugins
General scene file preparation
Arnold Standalone job submission overview
6 Articles
Blender
Blender deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Blender job submission overview
Rigify in Blender
9 Articles
Cinema 4D
Cinema 4D deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Cinema 4D job submission overview
Why am I getting .psd files delivered along with the output I want on my Cinema 4D job?
2 Articles
Lightwave
Lightwave deployed versions, render engines, and plugins
Lightwave job submission overview
10 Articles
Maya
Scene file prep when using Redshift
Maya deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Maya job submission overview
3 Articles
Modo
Modo deployed versions, render engines, and plugins
General scene file preparation
Modo job submission overview
4 Articles
Softimage
Softimage deployed versions, render engines, and plugins
General scene file preparation
Softimage job submission overview
Scene file prep when using Arnold
4 Articles
Terragen
Terragen deployed versions and plugins
General scene file preparation
Terragen job submission overview
GI (Global Illumination) handling in Terragen
