What is Pixel Plow?
How it works
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Getting Started
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Support Portal
37 Articles
Before you sign up
I don’t like billing surprises, how can you help me?
What is your refund policy?
What forms of payment do you accept?
Do you have a phone number I can call for help?
Do you have discounts or special pricing for students?
44 Articles
Job submission and management
Mac Agent Installation
Terragen job submission overview
What happened to the buttons in the Job Status tab?
Submitting Jobs
Vue job submission overview
35 Articles
Pixel Plow Agent Software
Submitting Jobs
How do I uninstall the agent?
Managing Render Jobs
What happened to the buttons in the Job Status tab?
Multi-computer Agent Installations
31 Articles
Troubleshooting
Still Image Renders, a.k.a. Tile Render Jobs
How can you support custom fonts?
General scene file preparation
My job has been sitting in an Uploaded or Analysis state at 100% for a while. Why?
Common Error Messages and Fixes
13 Articles
Billing and Invoicing
Why did my credit card payment fail?
Why do you charge a card validation fee?
How do you compute invoice charges?
What is an Octanebench point per hour?
Where do I go to find past invoices on my account?
6 Articles
3DS Max
3DS Max deployed versions, plug-ins, and render engines
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
3DS Max job submission overview
3DS Max scene files and V-Ray handling
4 Articles
AfterEffects
AfterEffects deployed versions and plugins
General scene file preparation
AfterEffects job submission overview
How can you support custom fonts?
3 Articles
Arnold Standalone
Arnold Standalone deployed versions and plugins
General scene file preparation
Arnold Standalone job submission overview
6 Articles
Blender
Blender deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Blender job submission overview
Rigify in Blender
9 Articles
Cinema 4D
Cinema 4D deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Cinema 4D job submission overview
Why am I getting .psd files delivered along with the output I want on my Cinema 4D job?
2 Articles
Houdini
Houdini Deployed Versions and Plugins
Houdini Job Submission Overview
3 Articles
Lightwave
Lightwave deployed versions, render engines, and plugins
General scene file preparation
Lightwave job submission overview
3 Articles
LuxRender
LuxRender deployed versions and plugins
General scene file preparation
LuxRender job submission overview
3 Articles
Maxwell Renderer
Maxwell Renderer deployed versions
General scene file preparation
Maxwell Renderer job submission overview
9 Articles
Maya
Maya deployed versions, render engines, and plugins
General scene file preparation
Maya job submission overview
Multiple camera render jobs in Maya
Use of Xgen in Maya
3 Articles
Modo
Modo deployed versions, render engines, and plugins
General scene file preparation
Modo job submission overview
2 Articles
Octane Standalone
Octane deployed versions and plugins
Octane job submission overview
4 Articles
Softimage
Softimage deployed versions, render engines, and plugins
General scene file preparation
Softimage job submission overview
Scene file prep when using Arnold
4 Articles
Terragen
Terragen deployed versions and plugins
General scene file preparation
Terragen job submission overview
GI (Global Illumination) handling in Terragen
4 Articles
Vue
Vue deployed versions and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Vue job submission overview
