Support Portal
38 Articles Before you sign up
- Do you offer free test renders?
- How soon after I sign up will I be able to submit my first job?
- What hardware does your GPU farm contain?
- Do you support rendering scenes created in educational versions of a render application?
- I need job numbers, PO numbers, or other custom bits of text on the invoices sent to me. How can I get that?
50 Articles Job submission and management
43 Articles Pixel Plow Agent Software
39 Articles Troubleshooting
- My job is done rendering, but why haven’t the frames been delivered?
- Why did my credit card payment fail?
- What does the “Show Logs” option in the Job Status window do?
- I received an email that said my job was done, but the output folder only has some of the frames?
- When uploading a job, the queue viewer says “checksum failure” and restarts the upload. Why?
