What is Pixel Plow?
How it works
Pricing
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Getting Started
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Support Portal
37 Articles
Before you sign up
How do you transfer scene files and rendered frames securely?
How do I add credits to my account?
When may I download my rendered results?
Account Signup
I don’t like billing surprises, how can you help me?
39 Articles
Job submission and management
I received a job error email saying there was an error log attached, but I don’t see it?
What is your refund policy?
Windows Agent Installation
When I try to submit a job, I get an error message saying my account is suspended?
Mac Agent Installation
33 Articles
Pixel Plow Agent Software
Mac Agent Installation
Why am I getting an error message saying “Unable to establish multiple farm connections”?
Installing Agent Updates
My job has been sitting in an Uploaded or Analysis state at 100% for a while. Why?
Submitting Jobs
31 Articles
Troubleshooting
Installing Agent Updates
Scene file prep when using Arnold
Submitting Jobs
Why am I getting an error message saying “Unable to establish multiple farm connections”?
Still Image Renders, a.k.a. Tile Render Jobs
13 Articles
Billing and Invoicing
How do I change my agent ID?
Large account requirements
Why did my credit card payment fail?
Why do you charge a card validation fee?
How do you compute invoice charges?
3 Articles
Arnold Standalone
Arnold Standalone deployed versions and plugins
General scene file preparation
Arnold Standalone job submission overview
6 Articles
Blender
Blender deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
Blender job submission overview
Rigify in Blender
9 Articles
Cinema 4D
How can you support custom fonts?
Scene file prep when using Redshift
Cinema 4D deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
General scene file preparation
2 Articles
Lightwave
Lightwave deployed versions, render engines, and plugins
Lightwave job submission overview
10 Articles
Maya
Scene file prep when using Arnold
Scene file prep when using Renderman
Scene file prep when using Redshift
Maya deployed versions, render engines, and plugins
My job has been sitting in an Analyzing or Analysis Failed state. Why?
3 Articles
Modo
Modo deployed versions, render engines, and plugins
General scene file preparation
Modo job submission overview
4 Articles
Softimage
Softimage deployed versions, render engines, and plugins
General scene file preparation
Softimage job submission overview
Scene file prep when using Arnold
4 Articles
Terragen
Terragen deployed versions and plugins
General scene file preparation
Terragen job submission overview
GI (Global Illumination) handling in Terragen
