Agent error messages and reasons

Click on the text that most closely matches the message you’re seeing to reveal an explanation of the problem and what to do.

Ziperror when trying to submit a job

When you submit a job and watch the queue viewer, the job can have a status of “ziperror” displayed. This means one or more files in the directory the agent is compressing and uploading is open and locked. The agent can’t read the file, so it aborts the compression step and halts further processing. Close all open files in the job directory and submit the job again.
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