I can’t download or run your Windows installer or agent. What’s wrong?
In Q3 of 2017, the Windows agent was changed so that it no longer gets “installed”. It is simply extracted and executed. As such, if you have an old instance of installer.exe, abandon that and download the latest stable agent. The link for that is in the welcome email the system sends to you upon signup, and we can resend that to you whenever you need.